Yes, but we only offer shipping services to Canada and mainland of the United States. Your order will currently be dispatched from Vancouver.

Orders within Canada processed here will take 5-7 business days to arrive. US orders can take anywhere from 4-8 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. But we guarantee that a tracking number will be provided to you for your convenience in monitoring the real-time status of your order.

Sorry, we are currently unable to provide customized styling services. Moreover, due to the firing process, the appearance of the plant pots in the Marrakech and White Russian series is random, so we are also unable to fully customize the appearance of these two series to your preferences. If you purchase plant pots from these two series, we will randomly select and ship them to you.

Please immediately take photos of the package and the damaged product, and contact our email at support@claywares.ca. We will address your case as a priority and resend the product to you free of charge.

Our raw material is a mixture of various types of purple clay and red clay. They contain a large amount of iron elements and become coarse pottery plant pots after being fired at high temperatures of 1200 degrees Celsius in the kiln. We do not apply any chemical coatings to the pots, so their water and air permeability is excellent. Moreover, the high temperature firing makes them more sturdy and durable than ordinary clay planters.

Yes, all our planters have drainage holes.

New members will receive 30 points upon registration. For every successful purchase, we offer 1 point for every dollar spent. If you successfully refer a friend, you will instantly receive a $5 discount coupon, which can be applied to your next order of $5 or more. Please note, a successful referral is defined as your friend making a purchase of at least $15 through your referral. In addition to the points earned from their purchase, your friend will also receive a one-time bonus of 50 points, worth $5, for being referred by you. When your points reach 50, 100, or 200, you can redeem them for no-threshold discount coupons of $5, $10, and $20, respectively, for your use.